Lost baggage and what you can do about it

Your baggage is lost. It happens. To everyone. Once. The statistics are comforting, it only happens to 2 % of all passengers.

But how comforting are statistics if it happens to you?

Here’s what you can do to prevent it:

• Label you baggage; write your name, last name, e-mail and phone number... IG profile, whatever, just write it neatly so other people can read it
• Close your bag well – we suggest using a small lock
• Photograph your baggage – if it gets lost you can add the photo to your "Lost & Found" claim and make it easier for them to find it
• If you’re really worried, you can place a GPS locator and follow the movement of your baggage

What should you pack in your hand baggage so you don’t despair while you wait for your luggage to be found?

• Phone charger
• Change of clothes
• Personal hygiene products

And don’t worry, don’t rush to go shopping, in most cases lost baggage is returned within 48 – 72 hours.

If not, here is who to contact - Delayed or lost baggage